RETURN AND REFUND POLICY
For the purposes of this Return and Refund Policy:
- You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Keps.in
- Service refers to the Website.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Website refers to Keps.in, accessible from keps.in
Your Order Cancellation Rights
You are entitled to cancel Your Order within 3 days without giving any reason for doing so.
We will reimburse you no later than 24-36 hours from the day on which You have cancelled your order. We will use the same means of payment as You used for the Order, and You will incur fees of 15% of such reimbursement. Packing Charges are non-refundable on such reimbursement refund will be initiated in 5-8 working days
Cancellation should be mailed to the mentioned mail address
mail to: [email protected]
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods to the Keps.in Warehouse
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
We can provide only 30-45% Refund of the item Value in the case of product returned to company
We do not offer any refunds, in case of any refunds ( mentioned Below )
- The item may be damaged during transit.
- or there might be a manufacturing defect.
- or that a wrong item is delivered to you. If the order is confirmed by us and we are unable to ship the product due to some reasons, then we will issue the refund to the customer which might take 5-8 working days to get transferred.
For the refund mentioned company should be on working state any Pandemic, Natural calamities or any incidents or factors that affect the work of physical office working will be subjected and the refund can be processed only after the above mentioned only